The Nest thermostat is one of the top-selling smart thermostats you can get. And for good reason. It learns your temperature preferences and creates an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your home or out and about and can change temperatures to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a wise idea to use the Nest thermostat compatibility checker before purchasing one. Don’t forget to talk with your energy supplier for valuable rebates, as you might be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either hook it up on your own or hire a HVAC specialist like Hix Air Conditioning Service, Inc.. If you’re putting it in yourself, you’ll spot a terminal for the C-wire, or common wire. This wire is solely used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. Most of the time, Nest says this isn’t a problem as the thermostat can pull enough power from other heating and cooling wires.

Sometimes, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Issues

The Google Nest Thermostat is an improvement from outdated programmable thermostats that have a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t receive enough electricity, Nest says you could encounter some of these issues:

  1. Short battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat every now and then disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t stop running.
  5. Your system is creating strange noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay message on your Nest thermostat’s screen, such as “heating is delayed for 2:30 minutes.”
  8. The system fan is always running, won’t run or turns off and on frequently in a short period of time.

You could think something is wrong with your heating and cooling system, but if you just installed the Nest, we recommend you begin with your thermostat right away. This is especially true if the weather is mild, and you haven’t been relying on your heat or air conditioning frequently.

Our Pros Can Resolve Nest Thermostat Troubles

If you’ve tried Nest thermostat troubleshooting on your own but can’t fix the problem, a smart thermostat specialist including one from Hix Air Conditioning Service, Inc. can support you. We can identify the problem and add a C-wire, if required.

Smart thermostats including the Nest are made to make your life more convenient, by automatic energy-efficient programming and the opportunity to monitor temps while you’re on the go. It’s a frustrating experience when yours won’t run correctly, but our heating and cooling experts at Hix Air Conditioning Service, Inc. can take care of the issue fast.

If you’re experiencing strange heating and cooling behavior with your new Nest, give us a call at 918-682-8238 to request your appointment today.