The Nest thermostat is one of the top-selling smart thermostats you can buy. And for good reason. It learns your temperature preferences and makes an energy-efficient schedule to match. And by geofencing with your phone, the Nest Learning Thermostat and Nest E know when you’re at your home or away and can raise and lower temperatures to help you save even more.

The Nest can be used with a full range of 24-volt heating and cooling systems, but it’s always a smart idea to visit the Nest thermostat compatibility checker before purchasing one. Don’t forget to contact your energy supplier for valuable rebates, since you might be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it without help or hire a HVAC professional like Hix Air Conditioning Service, Inc.. If you’re putting it in without help, you’ll notice a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your house or HVAC system is older, you might not have one of these wires. In the majority of cases, Nest says this isn’t a setback since the thermostat can get ample power from other heating and cooling wires.

In some instances, your heating and cooling system might require that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than aging programmable thermostats that have a combination of wiring and AA batteries for power. It has a rechargeable lithium-ion battery and wiring to sync with Wi-Fi, power its digital display and operate your heating and cooling system.

8 Common Nest Thermostat Issues

If it can’t get ample electricity, Nest says you might run into some of these issues:

  1. Poor battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat occasionally disconnects from Wi-Fi.
  4. Your system abruptly turns on or off, or won’t turn off.
  5. Your system is making odd noises, including chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or frequently turning on and off in a short period of time.
  7. There is a delay notice on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously running, won’t turn on or turns off and on repeatedly in a short period of time.

You may think something is suspect with your heating and cooling system, but if you just started using the Nest, we advise you check your thermostat initially. This is especially pertinent if the weather is moderate, and you haven’t been using your heat or air conditioning much.

Our Pros Can Resolve Nest Thermostat Problems

If you’ve tried Nest thermostat troubleshooting by yourself but can’t solve the dilemma, a smart thermostat pro like one from Hix Air Conditioning Service, Inc. can support you. We can identify the problem and put in a C-wire, if required.

Smart thermostats like the Nest are made to make your life simpler, through automatic energy-efficient programming and the ability to monitor temps while you’re away from home. It’s an annoying experience when yours won’t run properly, but our heating and cooling experts at Hix Air Conditioning Service, Inc. can take care of the problem in no time.

If you’re experiencing strange heating and cooling behavior with your new Nest, give us a call at 918-682-8238 to request your appointment today.